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SUPERVISOR, SHIFT-HRLY (FULL-TIME) at Seattle University Job

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Date: Jan 5, 2018

Location: SEATTLE, WA, US, 98122

Company: Compass Group



  • We have openings for full-time SUPERVISOR, SHIFT-HRLY position.
  • Location: Seattle University - 901 12th Ave. Seattle, WA  98122.  Note: online applications accepted only.
  • Schedule: F/T: Shifts will vary depends on business needs.
  • Requirement: Prior Management experience.


If you have a positive attitude and a love for learning, you may be interested in joining our team.


Bon Appétit Management Company believes we can change the world through food. A pioneer in socially and environmentally responsible sourcing, we cook everything from scratch using fresh, local ingredients. Our teams at corporations, universities, and museums all across the US have the freedom to create menus tuned to their guests, mixing regional comfort foods and global cuisine. We are committed to nurturing our staff’s talents, staying ahead of dining trends, and making a difference in the food system. Join us in our mission of “food service for a sustainable future.”



Full-time associates at Bon Appetit are offered many fantastic benefits such as:

  • Medical
  • Dental
  • Vision
  • Flexible Spending Accounts (FSAs)
  • Commuter Benefits
  • Wellness Program
  • Employee Assistance Program
  • Life Insurance for Associates and Eligible Dependents
  • Short Term Disability (STD) and Long Term Disability (LTD)
  • Accidental Death & Dismemberment (AD&D) Insurance
  • Discount Marketplace
  • And other voluntary benefits


Summary: Direct the activities of associates during a specific shift and oversee that assigned job expectations are completed while policy and procedure is maintained.

Essential Duties and Responsibilities:

- Excellent customer service, maintaining a strong presence during service hours and routine rounds of “key” customers

- Maintain presentable serving & seating area – walk-through of areas 10 minutes prior to service, assure cleanliness of area, accurate and timely signage, décor, staff in uniform, all self-serve stations stocked and ready for service

- Maintain safe work environment and convey its importance by

- leading “customer 10” safety meeting on all shifts,

- posting & discussing safety topics for the week for unified campus approach

- ensuring 100% staff F.A.C.T. trained, certified with WA State Food Handler’s Permit, safety shoes, completed skills certifications within 1 month of hire or not able to schedule

- Cash management: maintain cashiers with enough change throughout shift, follow cash procedures at shift end, using Cashier Worksheet and create deposit. Complete audits quarterly on all shifts with Café Manager.

- Complete weekly inventory in 2-person team, per Bon Appetit accounting procedures. Audit prices, comparing to most recent invoices monthly, with updates on inventory to bookkeeping.

- Coordinate with account Lead Bookkeeper to submit all completed weekly reports on timely basis (10am every Monday) – invoices, timecards, inventory, transfer sheet, etc.

- Manage ordering of all product needed to stock operation; some directly (newspaper, bakery, coffee) and others in coordination w/ CSC. Establish appropriate par levels and utilize standard product list to place orders.

- Resolve customer and employee issues per Bon Appetit standards (all employee counseling to be documented immediately and delivered with OD, EC or GM as witness – copy to OD). Use Employee Handbook as guide. Document all customer issues in Day Timer and discuss with OD.

- Bring operational, employee, customer service and food quality concerns to the attention of OD, Exec. Chef and/or GM as soon as possible.

- Develop and maintain effective systems, both written and oral, to communicate with staff, peers, upper management and customers. To include:

- planning technique such as a Day Timer to organize and document operations

- weekly meeting with OD to plan the upcoming week and review past week

- weekly meeting with Supervisors to prepare them for upcoming week and review any new policies, and help develop their skills

- weekly product sales tracking

- Check food temperature at least twice a day.

- Observe sanitation bucket. Change water as needed.

- Maintain First aid kit according to established inventory sheet.

- Employee development and management: hiring, training, timely evaluations.

- POS system maintenance – learn basic operation of system (uploads, price changes, new button creation).

- Primary contact with campus Facilities and outside vendors for repairs and maintenance at unit. Report weekly to Café Manager..

- Work with Café Manager to plan café promotions (minimum 4 per year) to increase business and keep operation exciting – repeat old successes and plan new items.

- When café is closed, responsible to make sure all coolers, doors and windows locked.

-Demonstrate strong example for employees, following policies and procedures, staying busy at all times, culturing team environment, trying the food and having fun!


About Compass Group: Achieving leadership in the foodservice industry

Compass Group North America is a diversity growth-oriented organization. Our goal is to improve the quality of work life by using fair and consistent treatment and providing equal growth opportunities for ALL associates. We are an Equal Opportunity Employer that considers applicants without regard to race, sex, religion, national origin, disability, sexual orientation, gender identity or protected veteran status.


Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

Req ID: 148698 

Nearest Major Market: Seattle

Job Segment: Bookkeeping, Accounting, Food Service, Finance, Hospitality