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CONFERENCE AIDE

 

  • We have an opening for a Conference Aide position.
  • Location: Salt Lake City, UT Note: online applications accepted only.
  • Schedule: FT

 

If you have a positive attitude and a love for learning, you may be interested in joining our team.

 

At FLIK, our operating philosophy is centered on three essential factors: great food, great service and great people. A FLIK Family-Then & Now. Great Food and Great Service are only possible with Great People behind the scenes. FLIK’s steadfast dedication to the training and support of our associates continues to nourish our vision and growth. Dedication, diligence, operational excellence and hands-on expertise are FLIK trademarks – only achievable through the work of our team of professionals. We embark on a relationship with every FLIK associate that provides, demonstrates and cherishes growth, education and ongoing mentoring – today and every day.

 

 

Full time associates at FLIK are offered many fantastic benefits such as:

  • Medical
  • Dental
  • Vision
  • Flexible Spending Accounts (FSAs)
  • Commuter Benefits
  • Wellness Program
  • Employee Assistance Program
  • Life Insurance for Associates and Eligible Dependents
  • Short Term Disability (STD) and Long Term Disability (LTD)
  • Accidental Death & Dismemberment (AD&D) Insurance
  • Discount Marketplace
  • And other voluntary benefits

Job Summary

Key Responsibilities:

  • Resetting, refreshing and turning rooms as necessary in conference center. Working with coordinators, managers and team to minimize room turns while being flexible to ensure the best client experience.
  • Wiping down/cleaning all tables and chairs, remove trash, vaccuum.
  • Supplying and setting up items not included in rooms (flip charts, whiteboards, screens, etc.).
  • Ensure all equipment (tables, chairs, etc.) utilized for meetings are of the best repair while identifying and reporting issues with non-functioning items.
  • Checking that phones are sanitized and in working condition.
  • Reporting all conference center damage to Maintenance (chipped paint, broken doors, etc.).
  • Assisting with Audio Visual as needed. (will be required to learn basic AV skills.
  • Collecting documents remaining after meetings, checking with the Conference Coordinators whether they are to be returned or shredded.
  • Notifying Coordinators if any meetings are running late.
  • Assisting with special events, both on-site and off-site.
  • Facilitating all food and beverage requests in both the Conference Center, as well as all off-floor requests (as approved by Conference Center Manager & Lead Conference Aid). Check all catering deliveries and assure all products are accounted for including service ware, napkins and accessories per set up sheets/menu listing.
  • Maintaining breakdown of all deliveries assuring that each room has been clean as per SOPs and all left over catering has been disposed of properly. Assuring that all credenzas, carts and counters are free of any product at the end of each shift.
  • Facilitating and ensuring the timely set up, delivery and clean-up of Conference Center supported water and coffee services
  • Enforcement of minimum set up 15 minutes prior to meeting as standard
  • Coordinating all food deliveries with Conference Center manager & Lead Conference Aid and/or Coordinator. Utilizing EMS reporting to schedule deliveries and pick-ups.
  • Assisting clients with food and beverage requests as needed, setting up the appropriate items and being present to answer any food related questions.
  • Pantry management which includes flyer posting, supplies, brewed coffee, espresso/coffee machine management, vending, maintenance and reporting.
  • Additional duties as assigned. 

Preferred Qualifications:

  • Excellent organizational skills, with the ability to prioritize tasks and juggle many tasks simultaneously
  • Excellent oral and written communication skills
  • Basic computer skills and knowledge of office technology/equipment
  • Ability to read and process banquet event orders/protocols (REALM)
  • Ability to work calmly and effectively in stressful situations
  • Exceptional client service skills to exceed expectations
  • Punctual, dependable and dedicated to achieving operational excellence, down to the smallest of details
  • Discreet, ethical and committed to maintaining a high degree of confidentiality
  • Excelling as a team member, with a passion for delivering the Platinum Service® standard and focused on total customer satisfaction
  • Maintaining a consistently professional approach, with a willingness to take ownership and responsibility both within and outside one’s job domain
  • One year hospitality service in a hotel, conference center or corporate environment.
  • A genuine sense of hospitality, with a commitment to delivering the Platinum Service® Standard in all aspects of the Conference Aides’ job

 

About Compass Group: Achieving leadership in the foodservice industry
 

Compass Group is an equal opportunity employer.  At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
 

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. *Los Angeles applicants: Compass Group will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box ordinance).

 

Req ID: 180863

SALARIED NON-EXEMPT 


Nearest Major Market: Salt Lake City

Job Segment: Banquet, Food Service, Event Planning, Hospitality

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