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RESERVATIONIST

 

  • We have an opening for a RESERVATIONIST position.
  • Location: Richmond, VA  Note: online applications accepted only.

 

If you have a positive attitude and a love for learning, you may be interested in joining our team.

 

At FLIK, our operating philosophy is centered on three essential factors: great food, great service and great people. A FLIK Family-Then & Now. Great Food and Great Service are only possible with Great People behind the scenes. FLIK’s steadfast dedication to the training and support of our associates continues to nourish our vision and growth. Dedication, diligence, operational excellence and hands-on expertise are FLIK trademarks – only achievable through the work of our team of professionals. We embark on a relationship with every FLIK associate that provides, demonstrates and cherishes growth, education and ongoing mentoring – today and every day.

 

 

Full time associates at FLIK are offered many fantastic benefits such as:

  • Medical
  • Dental
  • Vision
  • Flexible Spending Accounts (FSAs)
  • Commuter Benefits
  • Wellness Program
  • Employee Assistance Program
  • Life Insurance for Associates and Eligible Dependents
  • Short Term Disability (STD) and Long Term Disability (LTD)
  • Accidental Death & Dismemberment (AD&D) Insurance
  • Discount Marketplace
  • And other voluntary benefits

Job Summary

RESPONSIBLITIES:

 

1. Receive all incoming meeting requests and reserve appropriate space within assigned region based on available rooms. Reservations will be made with a focus on identifying the most suitable room based on the group’s requirements.

2. Provide details of reserved space to the assigned meeting planner within 24 hours of receipt of the request.

3. All reservations more than two weeks in advance of the event date will be processed by the Space Utilization Manager. Reservations for space within the upcoming two weeks may be processed by the Planning Manager.

4. Performs daily and weekly function space audits to identify conflicts and double bookings and ensure that the adequate space is protected for each group's pattern, without affecting the ability to book another group immediately before or after.

5. Review declined and wait-listed meetings and work to identify options to accommodate them as space use changes

6. Track and report declined and cancelled meetings

7. Manage space conflicts with Planning Managers and work to find resolutions that accommodate all groups’ needs and maximize utilization of the conference center space

8. Conduct a complete audit of all annual events and adjust space accordingly to maximize utilization

9. Review all requests to add space to existing reservations that exceeds the initial request

10. Think creatively about new and innovative ways to utilize space and accommodate group requests

11. Perform all duties in a professional manner and in accordance with company policies.  

12. Flexibility to work a varied schedule due to business levels and industry demand.  

13. Follow all safety procedures to ensure a safe working environment.  

14. Maintain uniform and grooming standards as outlined in employee handbook and departmental training.

 

About Compass Group: Achieving leadership in the foodservice industry
 

Compass Group is an equal opportunity employer.  At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
 

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. *Los Angeles applicants: Compass Group will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box ordinance).

 

Req ID: 195493

SALARIED NON-EXEMPT 


Nearest Major Market: Richmond

Job Segment: Event Planning, Food Service, Hospitality

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