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WORKPLACE AMBASSADOR

 

  • We have an opening for a Workplace Ambassador position.
  • Location: DRAPER, UTAH Note: online applications accepted only.
  • Schedule: FT

 

If you have a positive attitude and a love for learning, you may be interested in joining our team.

 

At FLIK, our operating philosophy is centered on three essential factors: great food, great service and great people. A FLIK Family-Then & Now. Great Food and Great Service are only possible with Great People behind the scenes. FLIK’s steadfast dedication to the training and support of our associates continues to nourish our vision and growth. Dedication, diligence, operational excellence and hands-on expertise are FLIK trademarks – only achievable through the work of our team of professionals. We embark on a relationship with every FLIK associate that provides, demonstrates and cherishes growth, education and ongoing mentoring – today and every day.

 

 

Full time associates at FLIK are offered many fantastic benefits such as:

  • Medical
  • Dental
  • Vision
  • Flexible Spending Accounts (FSAs)
  • Commuter Benefits
  • Wellness Program
  • Employee Assistance Program
  • Life Insurance for Associates and Eligible Dependents
  • Short Term Disability (STD) and Long Term Disability (LTD)
  • Accidental Death & Dismemberment (AD&D) Insurance
  • Discount Marketplace
  • And other voluntary benefits

Job Summary

One of the world’s leading Financial Services companies is seeking a highly polished, customer service driven individual to join our new and very innovative program as a “Workplace Ambassador”. This is an excellent opportunity to join our growing hospitality team. We offer excellent career development and growth opportunities for associates who have the talent, dedication, and passion for service to be part of a leading hospitality organization. We are looking for that high caliber candidate who understands the importance of exceptional guest services. Our guests expect the best and we deliver! The candidate we select will have at least 2yrs of guest relations experience in a hotel environment; college degree or equivalent – Hospitality School preferred.

Key Responsibilities:

  • The Workplace Ambassador (WA) is the first point of contact for unassigned seating floor(s) and must be adept at taking ownership of all aspects, including, but not limited to; facilities & services located within a predetermined area; assuring users feel comfortable and have all the tools necessary to be as productive as possible. Through professionalism and effectiveness, the WA will actively manage and coordinate the delivery of the “World’s Best Workplace” for members of the firm.
  • Acting as an overall Hospitality Services resource and liaison on the unassigned floors.
  • He/she conducts daily walkthroughs of each designated floor to assure everything is prepared in accordance to the established standards.
  • Communicating requests to the appropriate internal support departments such as, building maintenance (heating and cooling issues), information technology (computer /phone issues), and mail room (package pickups and deliveries).
  • He/she is aware of all visitors and VIPs expected to be on floor and anticipates their arrival.
  • He/she pro-actively manages the general cleanliness of on-floor meeting and conference rooms
  • He/she pro-actively manages transitions of new joiners, assigns lockers and provides floor orientation as well as local city knowledge. 

Preferred Qualifications:

  • Strong customer service and organizational skills
  • Willing to go the extra step to ensure guest satisfaction
  • Friendly, outgoing demeanor and enthusiasm for the job
  • Have upscale luxury guest/customer service skills
  • Excellent Computer skills, hotel property software preferred
  • Discreet, ethical and committed to maintaining a high degree of confidentiality
  • Have excellent written and verbal communication skills
  • Previous hospitality experience strongly preferred
  • Must possess a professional presentation
  • Strong interpersonal and problem solving abilities
  • Highly responsible & reliable
  • Ability to work well independently and under pressure in a fast paced environment
  • Ability to focus attention on guest needs, remaining calm and courteous at all times
  • College degree, Hospitality School preferred

 

About Compass Group: Achieving leadership in the foodservice industry
 

Compass Group is an equal opportunity employer.  At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
 

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. *Los Angeles applicants: Compass Group will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box ordinance).

 

Req ID: 195087

SALARIED NON-EXEMPT 


Nearest Major Market: Salt Lake City

Job Segment: Food Service, Hospitality

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